Contact
Write to us by e-mail or post. There is no form on this page, and that is on purpose.
There is no contact form on this page — deliberately
A contact form would collect and transmit your personal data, which would break the promise made in our privacy policy that this site collects nothing. E-mail puts you in control: you decide what to send, from which address, and you keep a copy.
Postal address
Consortexa s.r.o.Tigridova 1501/6, Michle, 140 00 Praha 4
Czech Republic
This is the only e-mail address we operate, and it is monitored on working days. We aim to acknowledge correspondence within five working days. Correspondence in English or Czech is welcome.
Company details
- PublisherConsortexa s.r.o.
- Registered addressTigridova 1501/6, Michle, 140 00 Praha 4
- Company number28476891
- VAT numberCZ28476891
- Director of publicationAshley Jackson
- Contactinfo@novatova.online
- Websitehttps://novatova.online/
Full statutory information is on the legal notice.
What to write to us about
- Corrections. If something on this site is wrong or out of date, please tell us. Include the page address and, if you can, a source. Our corrections procedure explains what we do next and how quickly. Vendors and competitors are as welcome to report errors as readers are.
- Data protection requests. Access, rectification, erasure, objection — see the privacy policy for what we actually hold, which is very little. To locate a server log entry we would need an approximate date, time and IP address.
- Disclosure and advertising concerns. If you think a commercial link here is inadequately marked, we want to know.
- Legal and intellectual property matters, including trade mark and copyright notices. Please write to the postal address as well as by e-mail for anything formal.
- Permission requests to reproduce our text or diagrams.
What we cannot help with
- Norton support. We are not Norton, not a Norton reseller and not connected to Gen Digital Inc. in any way. We cannot access your subscription, issue a refund, cancel an auto-renewal or troubleshoot an installation. Contact Norton through the support channels on their own site.
- Individual security incidents. If you are dealing with a live compromise, contact a qualified professional. Readers in the Czech Republic can find national guidance from NÚKIB.
- Guest posts, link insertions and paid placements. We do not accept them. See the editorial policy. Solicitations of this kind will not receive a reply.
Please do not send us special categories of personal data (health information, political opinions and the like). We have no use for them and would only have to delete them.